CONNECTING FAMILIES INITIATIVE
Between January 3 and 9, 2025, the Government of Canada sent approximately 460,000 letters to
Canadians who are eligible to participate in the Connecting Families Initiative (CFI).
The CFI, which is delivered by the Government of Canada in partnership with Internet service
providers (ISPs) across the country, oers discounted Internet services to eligible families and
seniors.
Who is eligible
Families that receive the maximum amount of the Canada Child Benefit (CCB)
Canadian seniors who meet one of the following criteria:
- are receiving the maximum amount of the Guaranteed Income Supplement (GIS)
- are single, have an annual income of less than $4,000 and qualify for the Old Age
Security (OAS) program - are part of a couple, have a combined annual income of less than $8,000 and
qualify for the OAS program
Eligibility is evaluated annually by the Government of Canada. No application is required. Eligible
individuals will receive a letter from the government with instructions on how to sign up for the
initiative.
How to register
Individuals need to have received a letter to sign up for the program. Upon receiving this letter,
individuals should visit the Connecting Families registration portal at www.cf-fb.ca and enter the
following information found on their letter:
full name
address
8-digit access code
Available discounted plans
Individuals who received a letter are eligible for low-cost, high-speed Internet packages from
participating ISPs. Two options are available:
Plan 1
$10 per month (plus tax), which includes:
up to 10 megabits/second (Mbps)
download speed
1 Mbps upload speed
100 GB of data
Plan 2
$20 per month (plus tax), which includes:
up to 50 Mbps download speed
10 Mbps upload speed
200 GB of data
- Discounted digital devices
- Canadians eligible for the CFI can also obtain a discounted refurbished digital device through the Computers for Schools Plus program while supplies last. Devices available include laptops, computers, tablets and electronic accessories. Availability varies depending on region and affiliate organization. For more information about the CFI, visit Canada.ca/connecting-families.